Connecting to a bad Wi-Fi hotspot is often the same as having no Internet at all. Smartphones are bad at detecting poor Wi-Fi networks, and they default to Wi-Fi instead of LTE when it’s available. Unfortunately, mobile devices don’t handle WiFi handoffs smoothly and that’s one of the reasons why Optimum WiFi hotspots seem down and keep disconnecting. Plus, by default, as you’re moving around, you will be “passed” around from hotspot to hotspot, like in the case of a cellular network. So, there are many chances you stumble upon a non-working WiFi hotspot. If you’re connected to the “OptimumWiFi” network, your iPhone or Android smartphone will “navigate” from one Optimum WiFi hotspot to another and even other public hotspots (McDonalds, Macy’s, etc.). If you are on the move (on the street, bus, etc.) you could also run into problems when moving between different hotspots. That’s why you may see you’re connected to “OptimumWiFi”, but not able to access any website. Check the article Some channels don't have a signal when connected directly to a cable or antenna.Sometimes the Optimum WiFi hotspots are placed in locations that result in spotty signal strength or even dead zones.Your TV is using an over-the-air antenna or the built-in TV tuner with a direct cable connection (no satellite receiver or cable box): Check with your satellite or cable service provider to see if you could be experiencing a service outage in the area.If you're using a satellite dish, there could be weather interference or something blocking the signal on your satellite dish.Note: If you're unable to access the power outlet and your devices are plugged into a power strip, turn off the power strip, or you may be able to turn off a circuit breaker to the wall outlet. Power reset your TV and the source device by unplugging them from the power outlet, waiting about 2 minutes, then reconnecting power to your devices.If the issue continues, try using a new cable. If necessary, remove any splitters or other connected devices (unless required by your service provider), then reconnect the cable directly to your satellite receiver or cable box. Also, check for any splitters or other devices connected to the cable going to your satellite receiver or cable box. For satellite or cable connections, check the cable coming into your building and that the connection to your source device (satellite receiver, cable box) is secure and in good condition.Try connecting your source device to a different HDMI port on your TV, and then change the TV input to match the port used.If the issue continues, try using a different HDMI cable. Disconnect the HDMI cable from your source device and the TV and then reconnect making sure the connection is secure. Check the input selection of your TV again to verify it's set for the input connection used by the source device.Turn off both the TV and your source device (satellite receiver, cable box, DVD, Blu-ray Disc player), wait about 60 seconds, and then turn them back on.Check if your TV operates normally after completing each step: Your TV is connected to a satellite receiver, cable box, or another source using an HDMI cable. Check if you can receive a signal from another source (DVD, Blu-ray Disc, etc.). Try using a different input device or movie.Return to the TV broadcast screen or switch inputs on my Google TV or Android TV.You can also check the back or side of the TV to identify which port the cable from your source device is connected to your TV, and then make sure the input selection on your TV is the same.Īdditional information for switching inputs on your TV:
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